The partnership will be instrumental in delivering enhanced observability throughout the company’s tech stack and ultimately provide seamless end-to-end user experiences Under the 2-year contract, New Relic One will deliver enhanced observability throughout the company’s tech stack, providing a seamless end-to-end user experience to help them get past the “what” to uncover the “why”. With New Relic, One Mount will be able to swiftly identify issues within different infrastructure environments (containerised, virtual machines, or cloud) and correlate them with application performance to reduce mean time to detection (MTTD) and mean time to resolution (MTTR) for faster troubleshooting. One Mount aims to develop innovative products and services that will raise and simplify Vietnamese customer experiences. The company introduced several digital platforms to fill in gaps in the market from the country’s first B2B2C channel, Vinshop – a dedicated retail app enabling independent shop …
E-commerce upstarts commanding new strategies
Changing consumer behaviour is forcing companies to carve out more efficient space online, Photo: Le Toan According to a study by Google, Temasek, and Bain & Company, Vietnam’s digital economy is expected to reach a 31 per cent on-year growth in 2021, and reach a gross merchandise value of $21 billion. E-commerce is expected to grow by 53 per cent, while the food delivery and transport sector is projected to post a 35-per-cent increase. Consumer good distributor One Mount has seen this growth first-hand through its business units. Since its introduction in 2020, its Vinshop mobile app has built up a network of more than 80,000 shop owners across 14 regions nationwide, offering a wide diversity of more than 2,000 consumer goods. This has helped establish the company as one of the country’s largest consumer goods distributors. Meanwhile, the VinID super app has established itself as one of the largest loyalty platforms in Vietnam, reaching millions of users. A representative …
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