Vietnam Airport Ground Services Company Limited (VIAGS) at Tan Son Nhat International Airport, subsidiary of national carrier Vietnam Airlines, was ranked by Taiwanese five-star airline Eva Air as the second best passenger service in the global airline network. Bui Duc Thanh, director of VIAGS Tan Son Nhat, said the company was placed third on Eva Air’s ranking for its service quality last year. Its jump to second position out of 55 airports worldwide this year has proven the company’s efforts and determination in providing services which exceed customers’ expectations. Speaking at the award ceremony on Thursday, Allen Chou, chief representative of Eva Air at Tan Son Nhat International Airport, said his firm would like to thank VIAGS Tan Son Nhat for its continuous improvement of service quality provided for Eva Air to meet more stringent demands of passengers. Prior to this, AirMacau honoured VIAGS Da Nang in central Da Nang City and VIAGS Noi Bai in Ha Noi City as … [Read more...] about Vietnam Airlines’ member ranks second in global network
Vietnam airlines
Vietnam Airlines welcomes 200 millionth passenger
The 200 millionth passenger was Vietnamese Nguyen Truong Chinh, who took Flight No VN223 from Hanoi to HCM City. The flight landed at Tan Son Nhat International Airport at 10.10am.Duong Tri Thanh, Vietnam Airlines General Director, said: “Recording 200 million passengers in more than two decades since the foundation is a milestone for Vietnam Airlines."“Today’s achievement is thanks to the trust of millions of domestic and international passengers. The ceremony to welcome the 200 millionth passenger is our tribute to every passenger who puts their trust in Vietnamese Airlines on every flight.”Thanh pledged that the national carrier will continue to improve its services. During the 1995-2017 period, Vietnam Airlines operated more than 1.6 million flights on both international and domestic routes and posted an average passenger growth rate of 11% per year. The national carrier earned a total of more than VND777 trillion (US$34 billion) in revenue in the past 22 … [Read more...] about Vietnam Airlines welcomes 200 millionth passenger
Vietnam Airlines, Bangkok Airways sign codeshare agreement
Vietnam Airlines and Bangkok Airways of Thailand have inked a codeshare agreement on air routes between the two countries. An airplane of Vietnam Airlines (Photo: Vietnam AIrlines) Under the deal, passengers can buy Vietnam Airlines tickets for flights from Hanoi or Ho Chi Minh City to Bangkok and then get on Bangkok Airways flights to Thai destinations, including Chiang Mai, Phuket, Koh Samui, Krabi, and Chiang Rai. They only need to book a seat with Vietnam Airlines and have procedures for the whole journey handled for one time by this carrier.Vietnam Airlines Director General Duong Tri Thanh said the cooperation between the two four-star airlines will offer passengers more choices to visit famous tourist attractions in Thailand and Vietnam while providing consistent service quality.President of Bangkok Airways Puttipong Prasarttong-Osoth said the codeshare will make it easier for his firm’s passengers to come to Vietnamese destinations and for Vietnam Airlines’ … [Read more...] about Vietnam Airlines, Bangkok Airways sign codeshare agreement
Vietnam Airlines joins hands with Bangkok Airways
This will create travel options for passengers and expand the air network to popular destinations of the two countries.Under the agreement, passengers can buy Vietnam Airlines tickets from Ha Noi/Ho Chi Minh City to Bangkok and then connect to Thailand’s domestic destinations via Bangkok Airways, including Chiang Mai, Phuket, Koh Samui, Krabi and Chiang Rai. Passengers only need to book seats and make a one-time flight booking with Vietnam Airlines for the entire journey.Passengers of the two airlines also have more diversified route options between Viet Nam and Thailand, including the Bangkok-Da Nang route operated by Bangkok Airways with a frequency of one flight per day and the Ha Noi/Ho Chi Minh City-Bangkok route operated by Vietnam Airlines with a frequency of six flights per day.According to the Centre for Asia Pacific Aviation (CAPA), the Southeast Asian aviation market has high potential, reflected by the strong growth and high demand for travel. Six out of eleven … [Read more...] about Vietnam Airlines joins hands with Bangkok Airways
Vietnam Airlines and Polish partner enhance cooperation
The cooperation agreement between VNA and LOT will give passengers preferential rates when buying tickets from the two companies.The signing ceremony took place during Polish President Andrzej Duda’s visit to Vietnam from November 27 to 30.From Warsaw, passengers can continue their journey on LOT flights to many other Polish and European destinations.The co-operation agreement also gives passengers preferential rates when buying tickets from VNA or LOT, compared to the purchase of tickets for each leg of every airline to conduct their entire journey.Vietnam Airlines and LOT have co-operated since 1998. During the period from 2011-2016, the number of visitors between Vietnam and Poland grew by 5.5 per cent per year and reached approximately 24,000 visitors in 2016. Of these, more than 90 per cent were visitors from Poland to Vietnam. Translated by Chung Anh … [Read more...] about Vietnam Airlines and Polish partner enhance cooperation