By Nguyen Quy  July 27, 2018 | 08:53 am GMT+7 Passengers wait to check in at Noi Bai International Airport in Hanoi. Photo by Reuters/Kham National carrier Vietnam Airlines is the nation’s sole presence in the top 100 carriers list, but it has slipped to the 50th position. Skytrax, a U.K.–based airport and airline rating organization, released these figures as it announced winners at the 2018 Skytrax World Airline Awards. It bills these awards as “the Oscars of the aviation industry.” The top carriers list is based on reviews by more than 24 million passengers from over 100 countries. Vietnam Airlines is 50th on the list, down three spots from last year while Singapore Airlines continued to remain on top, followed by Qatar Airways and ANA All Nippon Airways. Making it to the top 10 are other world-famous airlines like Emirates, EVA Air, Cathay Pacific, Garuda Indonesia, Hainan Airlines, Thai Airways. Vietnam Airlines, the fourth … [Read more...] about Vietnam Airlines slips three places in world rankings
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Vietnam Airlines aims to become five-star airline in 2020
Illustrative photo (Source: VNA) Hanoi (VNA) – Vietnam Airlines has reached five-star standards for 30 percent of the 700 criteria from the international air transport rating organisation Skytrax, a step forward in its quest to become a five-star airline in 2020. The carrier received a four-star certificate by Skytrax for the third consecutive year on July 17, which showed stability in services and the positive feelings of customers and specialists. Duong Tri Thanh, Vietnam Airlines’ General Director, said that to achieve this, the national-flag carrier passed Skytrax’s evaluation of many practical examinations. The certificate affirmed its position in the list of leading world airlines in terms of service quality, ranking alongside some of the world’s most reputable airlines, including Air France, Emirates, Japan Airlines, Korean Air and British Airways, he said. Thanh said that in its development strategy, Vietnam Airlines prioritises safety and believes … [Read more...] about Vietnam Airlines aims to become five-star airline in 2020
Vietnam Airlines rolls out QR payment service
Vietnam Airlines rolls out QR payment serviceBy Le Anh A Vietnam Airlines staff member helps a customer make payments by scanning QR codes - PHOTO: VIETNAM AIRLINES HCMC – The national flag carrier, Vietnam Airlines (VNA), has deployed payments through scanned QR codes, using national payment services Napas and VNPay, on its website www.vietnamairlines.com as well as at its ticket agents nationwide. A representative of VNA said that the carrier had applied the payment service since the end of June. QR payments, which are widely used at financial institutions, are projected to meet demand for fast, convenient and confidential payments without using cash or bank cards. Customers can make payments for flight tickets at any time and anywhere using only their smartphones. The new function simplifies payment procedures for customers and enhances confidentiality, as all of the account information is encrypted and customers are not required to provide any information related to … [Read more...] about Vietnam Airlines rolls out QR payment service
Vietnam Airlines adopts QR Pay
Vietnam Airlines has signed a deal with Viet Nam Payment Solution Joint Stock Company (VNPAY) – the biggest QR code payment firm in Viet Nam, to apply QR code technology for online ticket bookings. With the deal, Vietnam Airlines becomes a pioneer in Viet Nam’s aviation sector by using QR codes for online ticket booking at https://www.vietnamairlines.com/ Customers will have a new, safer and more convenient way to pay for their flights. Accordingly, QR Pay will be implemented both online and at Vietnam Airlines’ official ticket office system nationwide from the beginning of this month. After successfully booking their tickets, customers will be able to use the QR code to pay without entering bank account of card information. The QR Pay system ensures safety thanks to two-factor verification including mobile banking sign in and one-time pass (OTP) through SMS or fingerprint verification. Payments via smartphones have risen in the last couple of years, thanks to the … [Read more...] about Vietnam Airlines adopts QR Pay
Vietnam Airlines: one of the ten most punctual airlines in the world
Vietnam Airlines' consistently high index of on-time take-off and arrivals has made it one of the ten most punctual airlines in the world. The co-chairmen of the AGM of Vietnam Airlines On May 10, Vietnam Airlines (code: HVN) successfully held its annual general shareholders’ meeting, agreeing on a raft or proposals and new targets for 2018. This is the third time Vietnam Airlines has held an AGM after its equitisation. At the meeting, shareholders discussed and voted on issues such as the 2017 business outcomes and major indicators of the 2018 plan, the audited financial report for 2017, and solutions to share profits, as well as choosing an audit company for the 2019-2020 financial report. In 2017, Vietnam Airlines was recognised as the firm with the best financial indices. According to the evaluation of Brand Finance, the value of the Vietnam Airlines brand was $310 million, up 60 per cent compared to 2016. In 2017, Vietnam Airlines reached the key indexes and … [Read more...] about Vietnam Airlines: one of the ten most punctual airlines in the world