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Fifty-two percent of sales leaders say their CRM is costing them lost revenue, according to new research from SugarCRM that examines the lack of customer visibility that plagues most companies. The quality and consistency of the data entered by CRM users can create challenges for basic AI systems. SugarPredict takes a different approach by enriching customer data with additional attributes that results in more comprehensive and consistent AI models. SugarPredict provides accurate predictions, even with limited first-party data, while diligently guarding the privacy and security of company and customer information. … [Read more...] about SugarCRM Launches SugarPredict to Take the Guesswork Out of Sales with AI for All

Around 85 per cent of the region’s organisations indicated that security is extremely important or more important than before the pandemic. Within the region, the Philippines (93 per cent), Singapore (89 per cent), Thailand (87 per cent), and Vietnam (93 per cent) had more companies seeing cybersecurity as a top priority compared to regional and global averages. … [Read more...] about Rise of remote working brings cybersecurity to fore

Sydney (VNA) – Vietnam is among top countries and territories that proved the most successful at containing the pandemic, announced a report unveiled on January 27 of the Lowy Institute, an independent think-tank in Australia. Researchers at the think-tank collected data from various countries and territories to create an interactive to gauge the relative performance at different points in the pandemic. Figures were calculated for the following indicators of confirmed cases, rates of death and test. New Zealand topped the rankings, followed by Vietnam, Taiwan (China) and Thailand. On the other hand, developed nations like the US, the UK and France and countries with a larger population were classified as worst-performing. The UK came at the 94th place among almost 100 surveyed countries and territories while Indonesia and India ranked 85th and 86th, respectively. The report pointed out that smaller countries (with populations of fewer than 10 million people) proved more … [Read more...] about Vietnam among best countries in battling COVID-19: Lowy Institute