By Van Ngoc – Translated by Kim Khanh
Accordingly, the People’s Committee of Nha Trang City issued an administrative fine on food safety and food hygiene regulations with Mr. Nguyen Tan Vu, the owner of Lang Chai – Cau Da Harbor – Nha Trang 3 seafood restaurant based on To Hieu Street, Nha Trang City.
Last month, the People’s Committee of Nha Trang City had issued a fine of VND13,250,000 (US$574) to Thap Ba 86 restaurant for overcharging a tourist and administrative violations.
By Van Ngoc-Translated by Huyen Huong
Applying IT in practice and developing people-centered smart cities, the government of Thua Thien-Hue province has encouraged active feedback from its residents.
On the morning of July 12, 2020, a group of 120 people taking part in the procession of Ham Nghi King’s tablet from Thua Thien-Hue to Quang Tri province stopped at the O Loi Vermicelli Shop on Le Huan street in Hue to have breakfast.
But they were overcharged by the shop: they had to pay VND60,000 for a bowl of vermicelli instead of VND25,000-30,000.
One of the group complained about the overcharge on his Facebook page, hoping that the local authorities would investigate the case and punish the behavior.
Soon after receiving the information from the interactive system at the Hue Smart City Monitoring Center, the provincial Market Management Department sent officers to the site to verify the case and fined the shop VND750,000 for “not listing the prices of goods and services at the price listing points as required”.
“I made the complaint on July 12 and the case was settled just three days later. We were really satisfied about this,” the man who filed the complaint said.
Two years ago, traffic on the streets in the central area of Hue was a constant source of concern for people.
|Thua Thien-Hue was one of the first localities to develop e-government. Director of the Thua Thien-Hue Information and Communications Department Nguyen Xuan Son said that e-government allows people and businesses to promote their own roles in the city.|
The pavements of streets were occupied by many people who had set up shops. The streets were in chaos because of uncontrolled shops, vehicles and pedestrians, which disfigured the face of the former royal capital city.
A campaign to reestablish urban order was launched by the Thua Thien-Hue provincial authorities. A smart city monitoring system with hundreds of cameras were installed on streets to collect data and assist the local authorities in dealing deal with violations.
This is just one of the examples of solutions that have occurred during the process of building a smart city in Hue and the Thua Thien-Hue province.
People put at the center
Thua Thien-Hue was one of the first localities to develop e-government. Director of the Thua Thien-Hue Information and Communications Department Nguyen Xuan Son said that e-government allows people and businesses to promote their own roles in the city.
Thua Thien-Hue first set up an IOC (intelligent operation center) on a trial basis on the Hue-S app. The IOC, located at the provincial Department of Information and Communications, is considered the nerve center in charge of deploying services, receiving input information, and analyzing, verifying and transferring the information to appropriate agencies for settlement.
The Hue-S app includes site reporting; surveillance camera images; warning information; local press monitoring; electronic cards for civil servants; supervision of public administrative services; electronic advertisement monitoring; environment monitoring, information security monitoring, and fishboat monitoring.
People can use smartphones to send images and videos about problems via the Hue-S app. Personal information is kept secret.
The information from different sources is analyzed and classified before it is sent to appropriate agencies for settlement.
The process is implemented under a tracking mechanism which doesn’t allow any intervening data. Since the information is made public on official websites for people’s supervision, problems are settled in a transparent way.
Roadmap for smart city
Deputy Minister of Information and Communications Nguyen Huy Dung said at the 2021 Digital Transformation Week in Hue City, which opened on April 27, that Thua Thien-Hue should consider itself a “miniature country” and draw up suitable strategies and set reasonable goals and solutions.
“Thua Thien-Hue needs to become the destination of national and international technology events with the dual goals of developing tourism and technology, and becoming a model of digital transformation,” Dung said.
Thua Thien-Hue ranked second out of 63 cities and provinces in readiness for IT development and application in the Vietnam ICT Index 2020 in terms of technical infrastructure and human resource infrastructure.
Similar moves are being taken throughout the country. The project on developing smart cities in Vietnam in the 2018-2025 period identifies major issues, including building a legal foundation for smart city development; creating management tools for smart cities, and creating specific regulations and standards for construction works in smart cities.
It is expected that by 2030 smart city chains will form in the northern, central and southern regions and the Mekong Delta, with Hanoi, HCMC, Da Nang and Can Tho serving as the “nucleus” to connect smart city chains.
The results of the smart city plan deployment will increase people’s confidence in authorities. And it will also encourage authorities to improve their performance.
In Thua Thien-Hue, there are 300 surveillance cameras. The figure is expected to rise to 1,500.
To date, cameras have discovered 4,300 violations, of which 3,600 cases have been settled. The other 700 are being handled.
The IOC has received 30,425 complaints, including 20,000 complaints that meet the criteria to be accepted. As many as 214 agencies in the province have settled 18,500 complaints, while the other 1,500 complaints are currently being considered.
Quang Thanh – Bao Lam
According to customer feedback, some supermarkets and convenience stores in Go Vap have failed to meet the overwhelming purchasing power of local people. Many essential food items, such as vegetables, fruits, rice, instant noodles, instant pho, and dried rice vermicelli, are constantly out of stock despite the supermarkets’ efforts to supply goods. At the same time, supermarkets have also continuously informed that they will extend their opening hours, and there is no shortage of goods.
At Emart Supermarket in Go Vap, a long line of customers waits for their turn to disinfect their hands and measure body temperatures. Inside the supermarket, people rushed to buy fresh foods, vegetables, fruits, instant noodles, seasoning powder, and fish sauce. The number of customers was large so, even though there were still goods, the supermarket staff could not replenish goods in time, leaving several shelves empty. The supermarket had arranged 42 checkout counters. However, because of the large number of people, they could not serve customers quickly. Therefore, each counter had dozens of people waiting in line for their turn to check out.
Similarly, markets and points of sale of poultry meat, livestock, vegetables, and fruits also prepared a much higher volume of goods than normal days. However, due to the extremely high purchasing power, many points of sale had run out of goods right from mid-afternoon.
By 5 p.m. on the same day, it seems that buyers had calmed down more, and supermarkets had had better-coordinated supply plans, so goods were no longer locally scarce.
Nguyen Anh Duc, General Director of Saigon Co.op, said that at supermarkets in the retail system of Saigon Co.op, the volume of essential goods is always stockpiled 30-40 percent higher, compared to that in normal days. Currently, the flow of goods of Saigon Co.op from provinces to Ho Chi Minh City remains smooth and stable. Supermarkets are willing to extend their opening hours to serve the maximum demand of customers. Nevertheless, they still ensure pandemic prevention requirements, such as requiring customers to wear masks and disinfect their hands before entering the supermarkets and setting the temperature at above 25 degrees Celsius inside the supermarkets.
Goods are abundant and enough for continuous supply
Mr. Nguyen Nguyen Phuong, Deputy Director of the Department of Industry and Trade of HCMC, said that after receiving information that the purchasing power at some supermarkets increased suddenly, the department actively worked with representatives of large-scale supermarkets and convenience stores in the area, namely Saigon Co.op, Vinmart, and MM Mega Market, to grasp the situation.
These retailers affirmed that the quantity of goods is abundant, capable of supplying continuously and sufficiently for the consumption demand of citizens. At the same time, the distributors have actively worked with manufacturers and suppliers of essential food and foodstuff items to prepare the source of goods to fully meet the shopping demand of citizens in the last six months of the year.
The information about the scarcity of goods and the empty shelves is because supermarket staff has not yet refilled goods on the shelves timely. And there is absolutely no shortage of goods.
According to Mr. Nguyen Nguyen Phuong, with the careful preparation of the source of goods, a variety of models, guaranteed quality, and stable prices, people should not stockpile goods during this time, causing panic, affecting the market. Besides, people should prioritize shopping online to limit going to crowded places.
On the other hand, the Department of Industry and Trade has also required enterprises to ensure an adequate, continuous, and smooth supply of gasoline and oil products, essential food and foodstuffs, masks, hand sanitizers, and disinfectant solutions.
All officers, employees, and workers who directly work at the stores are required to wear masks and wash their hands with hand sanitizers during close contact with customers. The People’s Committee of Thu Duc City and districts are required to strengthen inspection and supervision and strictly handle cases of trading in medical masks, hand sanitizers, disinfectant solutions without listing prices or overcharging at markets, supermarkets, shopping centers, pharmacies, and stores in the area. Authorities should strengthen the guidance of units doing business in the field of markets, including wholesale markets, supermarkets, shopping centers, and stores in the area to adjust the temperature at points of sale to above 25 degrees Celsius as required by the city.
By Thuy Hai – Translated by Gia Bao
To stabilize the market, the Department of Industry and Trade of HCMC has requested enterprises to ensure a sufficient, continuous, and smooth supply of gasoline and oil products, essential foodstuffs, masks, hand sanitizers, and disinfectant solutions. The People’s Committee of Thu Duc City and districts have been ordered to strengthen inspection, supervision, and strict handling of cases of trading in medical masks, hand sanitizers, and disinfectant solutions without listing prices or overcharging at markets, supermarkets, shopping centers, pharmacies, and stores operating in the area; strengthen the guidance of units doing business in the field of markets, including wholesale markets, supermarkets, shopping centers, and stores in the area to implement measures to prevent the Covid-19 pandemic. Moreover, the Department of Industry and Trade has strengthened inspection on the prevention of the Covid-19 pandemic at wholesale markets and seven large wet markets in the area.
The Department of Industry and Trade also regularly works with localities, which mainly supply goods for HCMC, such as Dong Nai, Binh Duong, Lam Dong, Ben Tre, Dong Thap, and An Giang provinces, to grasp the situation of farming, production, and supply activities of goods, ensuring that there is no local supply disruption.
By Hai Ha – Translated by Bao Nghi