In 2021, the industry is already seeing FIs and fintechs race to deliver instantaneous services through new financial products, with GBG's latest research finding 31% of FIs in APAC planning to offer instant bank accounts and instant loans, 29% planning to offer instant credit cards, and 22% planning to offer user voice activated fund transfers and bill payments. To take CX to the next level, there is a probability that the financial services sector will explore replicating successes from other industries, such as retail businesses that have effectively used augmented reality (AR) and virtual reality (VR) technologies to re-create in-store experiences, which could be used by banks to create virtual in-branch experiences. … [Read more...] about GBG: Six predictions for the financial services and fraud landscape in 2021
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Central region hopes for economic recovery after devastating 2020
Many have said the region’s economic structure is mostly built on tourism and services as it is home to the UNESCO-recognised world heritage sites the Hue Monuments Complex, My Son Sanctuary, Hoi An ancient town and Cham Islands-Hoi An world biosphere site, while Da Nang is home popular destinations like Ngu Hanh Son Marble Mountains, Son Tra Nature Reserve and Ba Na Hills. … [Read more...] about Central region hopes for economic recovery after devastating 2020
Stock brokerages’ earnings jump as surging markets attract record investor numbers
The benchmark VN-Index rose 14 percent last year to end at 1,103.87 points. The markets had fallen sharply in March and July because of Covid-19 outbreaks, but bounced back quickly as the government managed to contain the spread and maintain economic growth. … [Read more...] about Stock brokerages’ earnings jump as surging markets attract record investor numbers
13th National Party Congress: Hanoi, HCM City aim for digital government
In particular, the city is working on a plan to build a highly-integrated creative urban area in the East associated with the establishment of Thu Duc City. This area is expected to contribute to the establishment of a value-added chain based on high technology, and modern technical and social infrastructure according to international standards, providing effective financial support for businesses, acting as a leverage and contributing to improving the quality of life for the local people. … [Read more...] about 13th National Party Congress: Hanoi, HCM City aim for digital government
