Extra mile 500 customer service tips for success pdf

DHL Express recognized as Global Express Provider of the Year for the fifth time at Payload Asia Awards 2020. "The award speaks volumes about the trust and quality that DHL Express has built with our customers over the decades. Despite the challenging period, we are proud to have been able to help keep our customers' businesses running, and to play an important role in the delivery of vaccines throughout the globe," said Ken Lee, CEO of DHL Express Asia Pacific. "We have bolstered our network and infrastructure in the region to support our customers' growing business needs in global trade and the ever-growing demands from e-commerce. DHL Express' global e-commerce volume grew by more than 40 percent in Q4 2020, and our ongoing investments will continue to enhance our extensive operational network and underscore our commitment to providing high quality service to customers." … [Read more...] about DHL Express recognized as Global Express Provider of the Year

HÀ NỘI — The Communist Party of Việt Nam (CPV)’s sound and clear-sighted leadership has driven the national revolutionary cause as well as helped the Southeast Asian country gain an increasing position on the international area, said Lao Ambassador to Việt Nam Sengphet Houngboungnuang. … [Read more...] about Lao ambassador hails leadership role of Communist Party of Việt Nam

The Japanese banks tended to score well on climate-related criteria. All banks explicitly disclosed in line with the Task Force on Climate-related Financial Disclosures (TCFD) recommendations of climate-related governance, strategy, risk management, and metrics and targets. They also scored well on the Products pillar, with every bank achieving at least 75 per cent of the criteria. Most not only offer green finance products and have targets to increase such financing, but also support clients more proactively with consulting services or awareness-raising activities. … [Read more...] about Regional banks need to accelerate ESG efforts amid improvements in sustainability

In his welcome address, Chris Feng, Chief Executive Officer of Shopee said, "Shopee Mall is an integral part of our business, and we have a strong track record of helping brands to transit, grow and succeed online. Today, Shopee Mall houses more than 20,000 international and local brands, a four-fold increase from when we first launched in 2017. As opportunities in Southeast Asia's digital economy continue to flourish, we are committed to strengthening our support for brands to boost their online presence, drive sales and serve consumers better. We will also continue to innovate our platform, services and features to meet the ever changing needs of our consumers, delivering a seamless and fun shopping experience." … [Read more...] about Shopee unveils new initiatives to power the next phase of growth for brands and uplift the Shopee Mall experience

Most work in fields such as construction, manufacturing, agriculture and fishing, and domestic work, according to Nguyễn Gia Liêm, deputy head of the Ministry of Labour, Invalids and Social Affairs’ overseas labour management department. … [Read more...] about Việt Nam’s $15.7 billion remittances 9th highest globally