Telstra small business customers will be able to subscribe to a service the company says is akin to having an “on-call IT team” to provide phone and online support. The 24/7 tech advice and support service is dubbed Telstra Platinum for Business. From 26 December Telstra said that a Business Security Service will also be offered, which will include threat updates, three security assessments and an “annual health check report”. The new services are part of a major rework of the company’s small business products as part of the telco’s T22 strategy. “Our new approach for small business is built around three things – flexibility to enable businesses to scale and choose what is right for them, greater cost certainty and value, and expert service and advice – all critical elements for success in today’s fast-paced business environment,” Telstra CEO Andrew Penn said. “We know every small business is different – our job is to make sure we have leading solutions and services that are fit for purpose and what we’ve announced today does that.” In July, Telstra revamped its consumer mobile product lineup.Simplifying the company’s product lineup was one of the key pillars of T22, details of which were first… Read full this story
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